Getting Started Guide for End Users

Welcome to the CrossClave community! We're very excited that you've joined us and hope you'll have a great experience using CrossClave.

Download the CrossClave Application

First, you will need to download and install the CrossClave application. We presently have applications for Windows, Mac, and Android. iOS and Linux are currently in development.

Platform	Download Link
Windows	CrossClave Windows
Mac	CrossClave Mac
Android (Play Store)	CrossClave Android

 

After installation, launch CrossClave and select the Join a Team button. (Create a Team is for those who have purchased a license key and are creating a team for others to join.)

 

Team Invite Code

You will be prompted for a team invite code. This code is generated by the team owner and should be given to you to enter. This code will be a string of English words. If you do not have this Invite code you will need to contact the owner of the team you are trying to join to request the code.

 

Recovery Phrase

After entering the Team Invite Code, if successful, you'll be presented with a Recovery Phrase. This is essentially the password for your CrossClave account. Your Recovery Phrase is a long string of English words separated by spaces.

Your Recovery Phrase is very important! You can use the Recovery Phrase if you need to install CrossClave on a different computer or reinstall after a system upgrade. This is the only time when you will be presented with the Recovery Phrase, so please be sure to record it somewhere safe. It should never be shared with another CrossClave user.

As noted on the screen, SpiderOak cannot retrieve your Recovery Phrase if you forget it. It is essential that you record your Recovery Phrase somewhere safe so you can retrieve it in the future if needed. You can highlight the text of the Recovery Phrase and use a keyboard shortcut to copy, or simply click the Copy button. After recording the Recovery Phrase, click the Continue button.

On the next screen please double check that you have saved your Recovery Phrase somewhere. This is a final check to make sure you have the Recovery Phrase correctly recorded. After checking, the Recovery Phrase is saved, click 'Yes, I saved it'.

*Important Note: Currently both the administrator for the team as well as the end user attempting to join the team need to be online ***initially*** for the encryption key exchange in order to access the team.