While logs are stored on your device locally, there is an easier way for you to send logs to our support team! Perform the following to do so:
1. Navigate to your team settings.
2. Select the 'Send Secure Logs' option.
3. Copy the code onscreen and add it to the body of your e-mail message, noting that it is your log-code.
This will let the support representative search our database for your logs and review them.